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Moving and application support for public assistance recipients

Moving on Public Assistance
Support at Every Step

Help with paperwork and your moving cost application.We'll make the process easier to manage.

If you receive public assistance in Japan, you can still move, and your moving costs may be covered if you meet the eligibility requirements.

There are additional application and approval steps, but we'll help you understand what you need and prepare the paperwork.

Our affordable rates can make it easier to get a quote accepted by your caseworker.

Karugamo Moving Center

Call for Moving Advice & a Free Estimate

Get a rough estimate in as little as 5 minutes!

What We Provide

How We Support Your Move

Help with Your Welfare Office Application

You'll need to apply to your welfare office through your caseworker and submit a moving estimate. We'll draw on our experience to help prepare the documents for review.

A Plan That Takes Your Allowance into Account

Moving cost allowances vary by municipality. We'll review the local rules and your circumstances to recommend a plan that aims to avoid extra costs for you.

Direct Coordination with Your Caseworker

When needed, we can speak directly with your caseworker to discuss the arrangements and reduce the paperwork you need to handle.

55 Years of Moving Experience

We've helped many people move over the years, including customers receiving public assistance. Our team understands the procedures and can guide you through them.

Helping You Avoid Unexpected Costs

Moves paid for by a welfare office have specific rules about what is covered.

×

Unwanted item disposal fees are not covered

×

Extra charges for additional packing materials are not covered

×

Air conditioner installation and removal are not covered

×

Packing and unpacking fees are not covered

If a mover doesn't account for these rules when preparing a quote, you could be left with unexpected costs to pay yourself.

We check your welfare office's requirements before preparing an estimate, with the aim of keeping your personal costs as low as possible.

Our goal is a move with no out-of-pocket costs for you.
Eligibility Checklist

16 Situations That May Qualify for Moving Cost Support

To receive support with moving costs, you must meet at least one of the following conditions. Your welfare office will review your application.

◯

You're in hospital and have no home to return to after discharge.

◯

Your rent has risen above the public assistance limit, and your caseworker has advised you to move.

◯

A national or local authority has asked you to leave because the land is being acquired for public use.

◯

You can no longer live in company housing after leaving your job.

◯

You're leaving a social welfare facility and have no home to move into.

◯

You've been living in temporary accommodation and have been approved to move into your own home.

◯

A long commute has become difficult, and moving closer to work is expected to increase your income and help maintain your health.

◯

Your home has been destroyed or made uninhabitable by fire or a similar event.

◯

Your home is no longer safe to live in because of deterioration or damage.

◯

Your home is clearly too small for the number of people in your household.

◯

Your home has been found unsuitable for recovering from illness, or its layout or facilities do not meet your disability-related needs.

◯

You need to move out of a relative's or friend's home where you've been staying temporarily.

◯

Your landlord has asked you to leave, refused to renew your lease, or given notice to end it.

◯

You need a new home following a divorce.

◯

You're an older adult or a person with a disability who needs to move closer to a relative responsible for your support so you can receive care.

◯

You need to move into a group home, a private senior care home, or an accessible home.

Moving on Public Assistance: Eligibility, Costs & How to Apply

Receiving public assistance doesn't mean you can't move. Learn when moving costs can be covered and what you need to do to apply.

Read the Guide
Process

How Your Move Works

1
Contact us to discuss your move
2
We prepare your estimate
3
Submit the estimate to your welfare office
4
Receive approval from your welfare office
5
Confirm arrangements the day before your move
6
We pack and load large items on moving day
7
We transport your belongings
8
We unload and position large items
9
Check that the move is complete
10
Your welfare office pays Karugamo directly
11
Get support after your move
🌟

全プラン共通 ご成約基本5大特典

特典1

お客様都合による日時変更

3営業日前まで無料!

※配車状況により変更不可の場合あり

特典2

引っ越し当日天候不良による

日にち変更可!

特典3

お客様都合によるキャンセル

3営業日前まで無料!

特典4

伝え忘れた荷物は事前申請により

当日対応可能な場合は追加料金なし。

※車両サイズや人数変更時を除く

特典5

全天候安心

コンテナ車で伺います。

アンケートに答えると

抽選で素敵なプレゼントを
差し上げています!

※正規料金の場合に限ります。特別パックや割引料金の場合は対象外です。

※実費費用が発生している場合は、上記特典の対象外となりお全額客様負担となりますのであらかじめご了承ください。

Here to Help You Make a Fresh Start

Moving takes energy, both physically and emotionally. If you receive public assistance, questions about paperwork and costs can add to the worry.

We've helped many customers move while receiving public assistance. Our job isn't just to transport your belongings — it's to help you feel ready and supported as you settle into your new home.

No question is too small. Get in touch whenever you're ready, and we'll talk through what you need.

Plan Ahead and Save: Moving Rate Calendar

Up to 50% OFF!Karugamo Special DaysLimited availability

50% OFF
30% OFF
20% OFF
Fully Booked
Limited Availability

*Discounts apply to the base moving fee.

*Cannot be combined with special packages or other service offers.

September 2026
50% OFF
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Fully Booked
Limited Availability
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Oricon Customer Satisfaction Ranking

Oricon Customer Satisfaction®Ranking

Moving Companies
Tokyo Metro Area
No.2
*Ranked No. 2 among moving companies in the Tokyo metropolitan area in the 2026 Oricon Customer Satisfaction® Rankings.

Free Public Assistance Moving Consultation

お好みの方法で今すぐ見積もり。最短5分で回答いたします。

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Free Moving Estimates! Over 55 Years of Experience at Karugamo Moving Center

Free moving estimates! Choose Karugamo Moving Center for your next move.
Celebrating 55 years - Karugamo Moving Center Co., Ltd. Head Office: 3-29-15 Akatsuka, Itabashi-ku, Tokyo

General Motor Truck Transportation Business Permit No. 97, Secondhand Dealer License No. 305592218753

To protect your personal information, please contact us through our main number: 0120-365-881 (toll-free). If you cannot use the toll-free number, call 03-3976-2111 (call charges apply).